Smart Health needs to collect information from you for the primary purpose of providing quality service, in order to thoroughly assess, diagnose and provide therapy. This information may be used for:
The administrative purpose of running the clinic.
Billing either directly through a Third Party such as an insurer or compensation agency.
Use within the clinic if discussing or passing your care to another practitioner within the clinic for your ongoing management.
Disclosure of information to your doctors or other health professionals to facilitate communication and best possible care for you.
In the case of an insurance or compensation claim it may be necessary to disclose and/or collect information that concerns your return to work to an insurer or your employer.
Smart Health treats all information collected confidentially and in accordance with the obligations required by the Privacy Act 1988 (Cth) (Privacy Act) to comply with the Australian Privacy Principles (APP) that regulate how private organisations collect, use, disclose, store, provide access to and destroy personal information. Details of Smart Health's Privacy Policy are available here.
To ensure the process of quality treatment provision, information about your assessment results and progress may be given to relevant other service providers, who are involved in your management. These may include your GP, specialists, allied health practitioners, or in the case of compensation claims - insurers, solicitors or employers.